Enrol an iOS Device via the Browser

This can be used where Workspace ONE Intelligent Hub is unavailable

Navigate to https://<Environment_URL> from the setting in ‘MDM Enrollment URL’ in Groups & Settings > All Settings > System > Advanced > Site URLs.

Enter Group ID to enroll your iOS device. Select Next.

Enter the enrolment credentials.

For agentless enrolment, navigate to Groups & Settings > All Settings > Devices & Users > General > Enrollment and ensure that the Require Intelligent Hub Enrollment for iOS check box is disabled.

Deploy/Enrol iPad With Workspace One

  1. Is device already managed? Navigate to Devices -> List View, then search by device name or serial number. Select the device -> MORE ACTIONS -> Delete Device to remove it.
  2. Add the device to a user account. Navigate to Accounts -> List View, then search and select the account to attach the device to. You can change Organizational Group at this point if user has no devices listed from MORE -> Change Organizational Group. Click ADD DEVICE. Scroll down to Message, click MESSAGE PREVIEW to view the QR code.
  3. On the iPad/device via the App Store install Intelligent Hub

  1. Open the app and scan the QR code to start the enrolment. Click save on Workspace One to save the device info.
  2. To add device profiles -> GROUPS & SETTINGS -> Groups -> Assignment Groups. Select the group/smart group and add the device to the group(s).

Workspace One Apple School Manager Token Renew

  1. Within Workspace One, navigate to Groups & Settings -> All Settings -> Devices & Users -> Apple -> Device Enrolment Program. Under Token see if it has expired.
  2. Within Apple School Manager, select Manage Servers, select the Server Name of your MDM server.
  3. Select Generate New Token -> Generate and Download Server Token.
  4. Back in Workspace One Device Enrolment Program click RENEW.
  5. Upload the new server token.
  6. Click the FETCH ALL DEVICES to sync.